29 Sep
1 min read
the smartbot journey
The Beginning of Smartbot: A Seven-Year Dream Realised
Smartbot's journey from a seven-year dream to an AI vision, reshaping customer service in financial services.
The latest news and expert advice on AI, automation, and customer service.
29 Sep
1 min read
Smartbot's journey from a seven-year dream to an AI vision, reshaping customer service in financial services.
1 Sep
10 min read
Discover how AI that understands tone and sentiment is enhancing customer experiences across industries.
12 Dec
3 mins read
Sentiment-aware AI like SERTS transforms customer service by recognising sentiment and tone in real-time, enabling empathetic responses, proactive solutions, and ethical data handling.
12 Dec
3 mins read
Sentiment-aware AI like SERTS transforms customer service with real-time empathy, proactive support, and ethical practices, enhancing satisfaction and building trust.
23 Nov
2 mins
SERTS revolutionizes customer support with real-time sentiment monitoring. It leverages deep learning for accurate sentiment analysis in a cost-effective, modular solution.
29 Sep
1 min read
Smartbot's journey from a seven-year dream to an AI vision, reshaping customer service in financial services.
14 Oct
4 mins read
Voice AI agents are arriving in financial services faster than the controls around them. Why live oversight matters under Consumer Duty, and what it might take.
